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Please read our "Frequently Asked Questions" before submitting your support ticket.

If you are emailing about your order, please make sure to include the order number or the email address used at checkout in your message. 

To submit a complaint, please reach out to our complaints department instead.

We try to reply within 24 hours, but please allow up to 72 hours for us to catch up with your inquiry during peak periods. Thank you!

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