Alert to affected U.S customersUnfortunately, some shipments are several weeks delayed due to USPS working through a massive backlog of shipments. This is in result of USPS's restricted workforce due to covid restrictions in combination of a "unprecedented package volume".
From what we've seen, the delayed shipments can take anywhere from 4-6 weeks to be delivered and will appear to be "stuck" for several weeks. We're being overwhelmed with email support errands regarding this issue, and this may result in us not getting back to you in a timely manner.
If your matter is urgent, we're able to get back to you much faster over Facebook messenger.
We understand that this is completely unacceptable, but we couldn't foreseen this to happen and we can't influence the speed of which USPS operate. We're doing our best to get more clarification on the situation.
Thank you for understanding.
CEO of Silvercut