I completely love the key chain, smaller then expected but totally gives back the photo.
It will be a gift and I'm pretty sure it will be also loved by the gifted girl 🤗🤗🤗🤗
I complained that I didnt want the body of the dog and they gave me a new one + engraving for free!
So If u have any doubts that it wont be perfect, no worries, the silvercut team got your back
My girlfriend loves it
Our lovely dog passed 01/14/21 and my daughter got me this gift for valentines, best gift I ever got, I absolutely love it.
I miss him everyday but she really cheer me up with this key chain.
This is so beautiful! It came just in time... my sweet Cocoa passed away on 2/28, 2 years ago. Till this day, I still find a piece of her hair lingering around the house, reminding me she's near and dear to my ❤. Gone but not forgotten.
What a cute gift to give a friend or family member or yourself! I absolutely think the engravings came out looking just like the photos sent in. They are a bit smaller than expected but craftsmanship is top notch. I am happy to see my baby boy every day I get out my car keys. The gift recipients were also delighted to see their pet babies on keychains as well. Overall, unique custom made small product just with some delivery issues detailed below.
My order to delivery timeline:
Dec 16: Photo and order submission.
Dec 16: Acceptance of photos and production started hours.
Dec 22: My order was ready which was great! I had expected issues due to the holidays but everything seemed to be going great.... Only a few more days till shipment and delivery right?
Dec 29: I requested an update "My order has been in under production for 10 days now. Can I please receive and update on what is occurring with my order? Thanks."
Jan 1: reply "Upon checking, your tracking information is not yet available in our system, however, I have forwarded a request to the logistics team to confirm its status. I will get back to you as soon as I receive feedback from the team."
Jan 6: I wrote again: "Can I please receive and update on my order that has been in production since December 16th (3 weeks ago)?"
Jan 23: Their silence was broken with a reply of "Thank you for messaging us. I am deeply sorry for any delays as we are experiencing higher volume of orders last Holiday Season. Please know that our team is working double-time to fulfill all orders quickly and ensure every customer is satisfied with our business. I will be glad to provide you an update on your order. It shows that the package has already been marked as delivered on January 22nd. Kindly confirm."
Jan 24: I had not been home when the packages were delivered but I was just able to get to my mail today. They look great and definitely look like my babies. I can not believe it took over 5 weeks but they are cute!
Late Jan: Delivery to happy friends with their expected delayed christmas gifts!